We take pride in our candles and make every effort to ensure our candles are perfect,however we are human.
We do want you to be completely satisfied with your Qilin Candle. If your Qilin Candle is damaged or not up to your expectations,our refunds & returns policy is outlined here or you can reach us at email@example.com.
All orders are despatched via Courier, and will have Tracking details, which we are happy to furnish on email request, firstname.lastname@example.org
We definitely Gift Wrap.
We use wrapping-paper based on the 'celebration' and include a greeting-card with your personal message (email message to email@example.com) all at no extra cost, based on our standard delivery conditions.
Although our current market is Australia, we can ship Qilin Candles internationally however will not be shipped free of charge and is subject to shipping costs.
We will be most happy to supply a shipping quote prior to despatch.